Monday – Friday 7:30AM – 4:00PM

Each location has their own Maintenance Staff.

During business hours a work order request can be placed on the THA Resident Portal.

Anytime after regular business hours

Phone: (518) 274-7887

Please call the on-call phone # to report all maintenance issues after hours.

Remember to provide your name, phone #, location and apartment #

Describe in detail the maintenance issue you are having to the operator.

Please wait patiently for a maintenance staff member to reach out to assist.

Sunday – Saturday 12:00AM – 11:59PM

24 Hours a Day

For instructions on how to download the app & request work orders on the portal

Contact the office at your THA Location

(for access to Police, Fire and Ambulance Services)

Call 911

When there is an emergency, lives are in danger, serious injury, serious medical condition, crime in progress, or any other situation needing immediate attention.

Please do not leave voicemails, emails or messages for the office, website or social media after hours. Office, Website and Social Media communications are monitored during normal business hours and will not be answered until the office is open on the next business day.